Shipping Policy
Effective Date: January 3, 2025

At CloudPariz, we aim to provide our customers with a seamless, reliable, and fast shipping experience. This Shipping Policy outlines the details of how we handle shipping for all orders placed through our website. By making a purchase on CloudPariz, you agree to the terms of this policy.

1. Order Processing

  • All orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed the next business day.
  • Once your order is processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Methods and Delivery Times

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery within 3-7 business days for domestic orders.
  • Expedited Shipping: Estimated delivery within 1-3 business days for faster delivery within the U.S.
  • International Shipping: Delivery times vary depending on the destination and selected shipping method. Please note that customs clearance may cause delays for international orders.

Delivery times are estimates and may vary due to factors such as shipping carrier delays, weather conditions, and customs procedures.

3. Shipping Costs

  • Shipping fees are calculated based on the weight, size, and destination of your order.
  • The exact shipping cost will be displayed during checkout before you confirm your purchase.
  • Free shipping promotions may apply for orders over a specific amount, as indicated during checkout.

4. Tracking Your Order

  • After your order has been shipped, you will receive a tracking number via email.
  • You can track the status of your shipment using the tracking number provided on the carrier’s website.

5. Delivery Address

  • Please ensure that your shipping address is correct and complete when placing your order. CloudPariz is not responsible for delays, lost shipments, or additional charges caused by incorrect or incomplete addresses.
  • We recommend verifying your shipping details before completing your order to ensure timely delivery.

6. International Shipping

  • CloudPariz ships to select international locations.
  • International customers are responsible for any customs duties, taxes, or additional fees imposed by their destination country.
  • Customs procedures may delay delivery, which is outside of our control. Please check with your local customs office for additional information.

7. Lost, Damaged, or Delayed Shipments

If your order is lost, delayed, or arrives damaged, please contact us within 48 hours of the expected delivery date. To resolve the issue, please provide the following:

  • Your order number
  • Photos of the damaged item and packaging (if applicable)
  • A description of the issue

We will work with the carrier to investigate and offer a suitable resolution, including a replacement, exchange, or refund as needed.

8. Return to Sender and Redelivery

  • If your package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange redelivery.
  • Additional shipping fees may apply for reshipment.
  • Refunds for returned packages will exclude shipping costs unless the return is due to an error on our part.

9. Contact Us

If you have any questions or need assistance regarding shipping, please contact us:

Thank you for shopping with CloudPariz. We are dedicated to providing you with fast, reliable, and efficient shipping to ensure your order arrives on time and in perfect condition.